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Privacy Policy 
Terms & Conditions

Privacy Policy

Privacy Policy
Effective Date: 01 August 2025

1. Introduction

Hinnøya Travel AS (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Norwegian data protection laws.

This Privacy Policy explains how we collect, use and safeguard personal data when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following categories of personal data:
    •    Contact information (name, email address, telephone number)
    •    Company or agency details
    •    Information submitted through inquiry or booking forms
    •    Technical data (IP address, browser type, cookies and usage data)

Personal data is collected only when voluntarily provided or automatically through standard website analytics tools.

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:
    •    Responding to inquiries and service requests
    •    Delivering destination management services
    •    Managing business communication
    •    Improving website functionality and performance
    •    Complying with legal and regulatory obligations

Processing is based on one or more of the following legal grounds:
    •    Consent
    •    Contractual necessity
    •    Legitimate business interest
    •    Legal obligation

4. Data Sharing

We do not sell or rent personal data.

Personal data may be shared with:
    •    Trusted service providers (e.g. Wix.com for website hosting and form processing)
    •    Professional advisors or authorities where required by law

All third-party providers are required to process data in compliance with applicable data protection regulations.

5. Cookies

This website uses cookies to ensure functionality and to analyse website traffic.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website performance.

6. Data Security and Storage

Personal data is stored securely using encrypted systems provided by Wix.com.

We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration or destruction of personal data.

Personal data is retained only as long as necessary for the purposes described above or as required by law.

7. Your Rights

Under GDPR, you have the right to:
    •    Request access to your personal data
    •    Request correction or deletion
    •    Restrict or object to processing
    •    Withdraw consent at any time
    •    Lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet)

Requests may be submitted to:
📧 info@hinnoyatravel.no
 

Terms & Conditions

Terms & Conditions
Effective Date: 01 August 2025

1. Use of Website

By accessing this website, you agree to these Terms & Conditions.

All information provided is for general guidance regarding our destination management services and may be updated without prior notice.

2. Services

Hinnøya Travel AS provides regional destination management services, including cruise shore excursions, day tours, and land program coordination within Lofoten, Vesterålen, Ofoten and Sør-Troms.

Service scope, availability and pricing may vary depending on season, capacity, weather conditions and operational constraints.

Formal service agreements are governed by separate contractual terms.

3. Intellectual Property

All text, images, graphics, maps and other content on this website are the property of Hinnøya Travel AS or used under license.

Reproduction, redistribution or commercial use without prior written consent is prohibited.

4. Limitation of Liability

While we aim to ensure accurate and up-to-date information, Hinnøya Travel AS does not guarantee completeness or accuracy at all times.

We are not liable for indirect, incidental or consequential damages arising from the use of this website.

Operational services are governed by separate agreements and applicable Norwegian law.

5. External Links

This website may contain links to third-party websites. Hinnøya Travel AS is not responsible for the content, accuracy or privacy practices of external sites.

6. Governing Law

These Terms & Conditions are governed by the laws of Norway.

Any disputes shall be subject to the jurisdiction of Norwegian courts.
 

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